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Foot cream for cracked heels: what to look for and a simple routine

By the Life in Good Form editors. Updated 2026-10-15.

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Quick answerThe American Academy of Dermatology (AAD) recommends a thick cream with 10-25% urea, alpha hydroxy acid or salicylic acid for dry, cracked heels, applied within 5 minutes of bathing while skin is still damp. At night, AAD suggests plain petroleum jelly, with socks to protect your bedding. Mayo Clinic suggests moisturizing at least twice a day and limiting acid or urea creams to no more than twice a day because they can sting. Cover painful cracks with a liquid bandage by day, skip open-backed shoes, and see a dermatologist if cracks are severe or not improving.
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What helps cracked heels

Mayo Clinic says cracked heels, also called fissures, may lead to more serious problems if left untreated, and suggests starting by moisturizing them at least twice a day with a thick moisturizer. It explains that urea, salicylic acid and alpha hydroxy acid are skin-softening agents that may help remove dead skin.

AAD gives a specific target: a cream with 10-25% urea, alpha hydroxy acid or salicylic acid. For more on urea strengths, see our urea foot cream guide.

Ingredients to look for

IngredientWhat it doesExample
Urea, 10-25%Softens and moisturizes thick, dry skinFlexitol Heel Balm, 25% urea
Salicylic and lactic acidsGentle exfoliation of thick skinPediFix Cracks and Calluses Foot Repair Cream
Petroleum jellyApplied before bed, under socksPlain petroleum jelly

The 10-25% urea range is from AAD; product details are from Flexitol and PediFix. Mayo Clinic notes acid and urea softeners may cause slight stinging or irritation.

A simple daily routine

Two heel cream examples

Plain petroleum jelly is a simple overnight option, as both AAD and Mayo Clinic suggest.

Shoes and habits

Diabetes and when to see a doctor

AAD notes that cracked heels can sometimes be caused by a medical condition such as diabetes, and advises seeing a board-certified dermatologist if heels are severe or do not improve with these tips. Mayo Clinic says to talk with a healthcare professional if self-care does not help.

If you have diabetes, NIDDK advises checking your feet every day, not soaking them because the skin gets too dry, and not putting lotion between your toes. That means the soak in some heel routines is not for you; ask your provider for a routine, and get any crack that bleeds, looks infected or will not close checked promptly. See our diabetic socks guide for protective socks.

What to look for when you buy

Flexitol Heel Balm

Best for: Rough, dry, cracked heels

Flexitol lists 25% urea, within AAD's 10-25% urea range for cracked heels, applied twice daily.

Watch out: Apply sparingly; it may sting on open cracks.

See options on Amazon

PediFix Cracks and Calluses Foot Repair Cream

Best for: Thick, callused heel skin with fissures

PediFix lists salicylic and lactic acids in an aloe base for rough, cracked and fissured heels.

Watch out: PediFix says use only on thickened skin and stop if irritated.

See options on Amazon

Plain petroleum jelly

Best for: Overnight use under socks

AAD and Mayo Clinic both suggest petroleum jelly on heels before bed.

Watch out: Wear socks to keep it off your sheets.

See options on Amazon
When to talk to a doctor: If you have diabetes, numbness or poor circulation, do not soak your feet or file cracks yourself without your provider's advice. See a provider for cracks that bleed, look infected, or do not improve.

Questions people ask

What is the best ingredient for cracked heels?
AAD recommends a cream with 10-25% urea, alpha hydroxy acid or salicylic acid.
How often should I put cream on cracked heels?
Mayo Clinic says moisturize at least twice a day, but use acid or urea products no more than twice a day.
Should I wear socks over foot cream at night?
Yes. AAD and Mayo Clinic suggest petroleum jelly or heavy cream at night, then socks.
Can I put a liquid bandage on cracked heels?
AAD says a liquid bandage over cracks forms a protective barrier during the day.
When should I see a doctor for cracked heels?
AAD says to see a dermatologist if they are severe or not improving; with diabetes, check with your provider early.

Sources

Sources checked 2026-10-15.